7p77's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 7p77 collects, stores, and uses your information.
Introduction
7p77 ("we", "our", or "platform") operates a trusted online gaming and betting platform for Bangladeshi users. This privacy policy describes how we collect, use, disclose, and protect your personal information through our website 7p77.cam.
By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services. We may update this policy from time to time, and any changes will be published on the website.
Our goal is to ensure the highest level of transparency — so you always know where your information goes and why it is being used. At 7p77, your privacy is our top priority.
What Information We Collect
We collect information you provide when creating an account and using services on 7p77. The types of information collected are listed below:
2.1 Directly Provided Information
- Full name, date of birth, and national identity card details (for identity verification)
- Email address and active phone number
- Current address and residence details
- Payment method details (bKash, Nagad, Rocket, Upay, bank account numbers — for transaction processing only)
- Login credentials (passwords stored in encrypted form)
- Records of communication with the support team
2.2 Automatically Collected Information
- IP address and device identification details
- Browser type, operating system, and device model
- Session duration and usage patterns on the platform
- Information obtained from cookies and similar tracking technologies
- Gaming history, bet and transaction logs
2.3 Information Received from Third Parties
For identity verification and fraud prevention purposes, we may collect information from approved third-party verification services. Such collection is always conducted within the applicable legal framework.
Purpose of Using Information
We use your information for the following legitimate purposes:
3.1 Account and Service Management
- Account creation, verification, and management
- Processing deposits, withdrawals, and other financial transactions
- Providing bonuses, promotions, and VIP benefits
- Ensuring uninterrupted access to gaming services
- Providing customer service and support
3.2 Security and Legal Compliance
- Detecting and preventing fraud, money laundering, and illegal activities
- Ensuring age verification (for users aged 21+ only)
- Complying with applicable laws and regulations
- Account protection and preventing unauthorized access
3.3 Service Improvement and Communication
- Improving platform functionality and user experience
- Sending promotional offers, updates, and service-related notifications
- Implementing responsible gaming policies
- Analytics and statistics-based service improvement
Disclosure of Information and Third Parties
7p77 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:
4.1 Service Provider Partners
Necessary information is shared with approved partners for payment processing (bKash, Nagad, Rocket, Upay and banking partners), identity verification, technology infrastructure, and customer service. All such partners are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose relevant information in response to court orders, legal obligations, or lawful requests from government authorities. Such disclosure is always limited to the minimum amount necessary.
4.3 Business Changes
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new operator. We will notify you before any such change takes place.
Data Protection and Security
7p77 applies the highest industry-standard technical and organizational measures to protect your information:
- SSL Encryption: All data transmissions are protected by SSL/TLS encryption
- Password Hashing: Your password is never stored directly — advanced hashing algorithms are used
- Firewall and Access Controls: Only authorized personnel can access the necessary information
- Audit Logs: All system access and changes are documented
- Regular Security Testing: Regular security audits are conducted to identify vulnerabilities
- Data Backup: Data durability is ensured through secure and encrypted backup systems
However, transmitting information over the internet is not entirely risk-free. We make every effort to protect your information, but no method can be claimed to be 100% secure. Please keep your password confidential and do not share it with anyone.
Cookie Policy
7p77 uses cookies and similar technologies to improve your browsing experience and ensure the proper functioning of the platform.
6.1 Types of Cookies We Use
- Essential Cookies: Essential for the basic functioning of the platform — maintaining login sessions, security verification, and so on
- Functionality Cookies: For remembering your preferences, language, and settings
- Analytics Cookies: Collecting anonymous statistics to understand platform usage
- Security Cookies: For detecting and preventing fraudulent activities
6.2 Cookie Management
You can control cookies through your browser settings. However, disabling essential cookies may cause some platform services to not work properly. We do not use third-party advertising cookies.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.
- Active Accounts: All information is retained while the account remains active
- Inactive Accounts: May be retained for up to 5 years from the time of last login in accordance with legal requirements
- Financial Transaction Records: Retained for up to seven years due to legal and regulatory obligations
- Identity Verification Documents: Retained even after account closure in accordance with applicable legal requirements
After the designated period, personal information is securely deleted or anonymized so that your identity is no longer identifiable.
Your Rights
As a user of 7p77, you have the following rights regarding your own personal information:
8.1 Right to Access Information
You may request a copy of the information we hold about you at any time. We will respond to your request within 30 days.
8.2 Right to Correct Information
If there is any error in the information stored about you, you may request a correction through your account settings or by contacting the support team.
8.3 Right to Delete Information
In certain circumstances you may request deletion of your personal information. However, some information may need to be retained if there are legal obligations.
8.4 Right to Object to Processing
You may object to the use of your information for direct marketing purposes. After your objection, we will immediately stop marketing communications.
8.5 Right to Data Portability
You have the right to receive the information you have provided in a common, machine-readable format.
To exercise these rights, email [email protected] or contact our 24/7 live chat.
Protection of Children and Minors
7p77 provides services only to those aged 21 and above. We do not knowingly collect any personal information from anyone under the age of 21.
An age verification process is conducted at the time of account registration. If we become aware that we hold information about a minor, we will immediately delete that information and close the associated account.
International Data Transfers
Our servers and processing services may be located outside Bangladesh. For such international data transfers, we ensure that:
- Adequate data protection standards apply in the country of transfer
- Third-party partners are contractually bound to comply with our privacy standards
- Data is encrypted in transit
- Only necessary data is transferred
Responsible Gaming and Data Use
We use your gaming history and behavioral data to implement responsible gaming policies. This includes:
- Helping prevent problem gaming by identifying unusual betting patterns
- Providing the option to set personal limits
- Implementing self-exclusion when needed
- Informing users about responsible gaming resources
To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes and Updates
7p77 reserves the right to update this privacy policy from time to time. For any significant changes, we will:
- Publish a clear notice on the website
- Notify registered email addresses about the changes
- Clearly state the effective date of the new policy
- Archive the previous version
Continued use of the platform after the new policy is published will be considered acceptance of the updated policy. If you disagree with the changes, please contact the support team to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us: